FREQUENTLY ASKED QUESTIONS
We make every effort to display our products as accurately as possible through professional photography. The fabrics, weaving patterns, and work you see are genuine and captured from the actual product.
However, due to lighting conditions, camera settings, and screen resolutions (mobile/laptop), there may be minor differences in color tone or brightness when compared to what you see online. These differences are natural and do not affect the authenticity or quality of the saree.
Rest assured, every product you order is genuine, quality-checked, and matches the design, weaving, and the shown on the website. If you still feel unhappy with your purchase, we offer easy returns and exchanges for your peace of mind.
Typically orders shall be shipped will be within 5-7 working days for ready items such as sarees, kurtis, casual sarees and any other readily available merchandise.
For pre-Orders/International orders /hand crafted items, based on the level of customization involved it may take 7-14 working days for dispatch.
Our return/exchange policy allows exchanges within 5 days of delivery for defective items, with a parcel opening video required. Customized items and sale items are not eligible for return or exchange. Detailed policy can be referred at product or check out page please.
Yes, we will restock every Out of stock product as soon as possible.
We provide worldwide shipping for our products.
Shipping is based on actual weight of the products & charges will be shown automatically during checkout
Our cancellation policy lasts for a 5hrs only, If 5hrs is passed from time of purchase unfortunately we can’t offer you a cancellation. Cancellation attracts 20% restocking fees. Refund for cancellation shall be processed with 4-7 working days.
